Crisis Response Product Playbook

Create a comprehensive playbook for handling product crises such as [outages/security breaches/data loss/compliance issues]. Include: 1) Crisis severity classification framework, 2) Detection mechanisms and alerting thresholds, 3) First response checklist by crisis type, 4) Team roles and responsibilities with escalation path, 5) Communication templates for different stakeholders (users, internal teams, executives, press), 6) Decision-making framework during crisis, 7) War room protocols and tools, 8) Recovery process guidelines, 9) Post-mortem framework with blameless approach, and 10) Preventive measures and continuous improvement process.