User Research

Jobs-to-be-Done Interview Script

Works with ChatGPT, Claude, Gemini, and other AI assistants

Create a comprehensive Jobs-to-be-Done (JTBD) interview script to understand why customers hire [product/service]. Include: 1) Intro and rapport building questions, 2) Purchase timeline exploration questions with key milestones, 3) First thought moment investigation, 4) Passive looking phase questions, 5) Active looking phase deep-dive, 6) Decision-making process exploration, 7) Alternative solutions consideration, 8) Emotional motivation questions, 9) Success outcome definition questions, and 10) Integration questions for how the solution fits into existing workflows. Add specific follow-up prompts for each section.

How to Use This Prompt

  1. Copy the prompt using the button above
  2. Replace placeholders in [brackets] with your specific details
  3. Paste into your AI assistant (ChatGPT, Claude, Gemini, etc.)
  4. Iterate as needed - ask follow-up questions to refine the output

Explore All 100+ Prompts

Browse our complete library of AI prompts designed for product managers.

Browse All Prompts